Personal Styling FAQ's
What is Personal Styling by KJCOUTURE?
Let us do the shopping for you. Our personal stylists will get to know your personal sense of style and your style goals and put together perfect outfits delivered direct to your door with no obligation to purchase. Simply keep what you like and return what you don't. You will only be charged for the items you keep.
How much does it cost?
The styling fee is $20 and is paid up front. Keep any of the items selected for you and the $20 will be credited towards your purchase. Keep all of the items and enjoy 20% off your purchase.
Is this a membership service?
By default Personal Styling by KJCOUTURE is a monthly service, meaning you will be charged $20 every 4 weeks when your look is curated and shipped out to you. This can be changed to every 6 weeks or 8 weeks. You will have the chance to indicate this on your personal Styling questionnaire. Keep in mind you can cancel ANYTIME with absolutely no obligation.
How long do I have to decide which items I want to keep?
You will have 3 days from the date of delivery to decide which items you want to keep and which items you want to send back. Use the shipping materials provided to send back any unwanted items. If you need additional time, please contact your personal stylist and let them know. If we do not receive the returned items within 1 week of delivery we will naturally assume that you LOVED everything and can't live without it.
When will I be charged for the items I keep?
You will be charged for the items you kept 7 business days after the date your items were first delivered or when we receive the returned package from you whichever comes first.
How will you charge my card? Do you keep it on file?
Once you purchase the personal styling services, your personal stylist will contact you to create your Profile. This profile will include a credit card authorization form. We will use this form as authorization to charge your credit card for the items that you kept.
Will my credit card be charged at any point prior to my purchase?
No we will not charge your card until you have decided which items to keep. However the first month you use our styling services we will authorize the card for an amount up to $250. This will be an authorization and not a charge and may be less depending on your personal style budget as determined by your stylist.
How much will these outfits cost?
Your personal stylist will work with you to determine your personal style budget and work within that budget. Whether you are looking for bargain pieces, premium brands or a mixture of both we will work with you and within your budget to create the perfect looks.